Toko Sydney

Reviews

• ★ ★ ★ ★ ★
  I wasn't even halfway through my experience here before I decided to leave 5 stars. Service fast and helpful. Mataeo (Sorry for spelling) was looking after us and the night was amazing. Thank you guys!
  By Adam Talbot, June 17, 2017
• ★ ☆ ☆ ☆ ☆
  Toko has to be one of the worst customer service experiences we have had to date. Our booking was for 8.45pm. We arrived at 9pm, i attempted to call the restaurant at 8.30pm three times to advise that we were running a little late but there was no answer. Upon arrival we walked in to a very dark restaurant with very loud music. My partner and I waited to be served and multiple staff members walked either by us, bar staff looked at us however no one acknowledged us standing there. After about 5mins a waiter with thick black framed glasses came up to say hi and tell us to wait a minute. He proceeded to type on the computer and appear to have printed off a bill to bring to another table. He again came up to us and asked for our booking details and advised that he again would be with us in a minute. He came back and asked us to take a seat whilst he 'wipes down' our table. We were seated at a high table across the bar, the same waiter again came and told us that he is just getting our table ready and it wont be long. My partner told him that our reservation was over 20 minutes ago and he waiter said 'i know' and was smirking/smiling- he asked 'what do you want me to do about it?" and my partner asked him why he was smiling whilst speaking to us as we were clear unimpressed. We told him that we don't want anything and we got up to leave as we did not expect such poor service from the minute we walked in at what is supposed to be a fine dining restaurant where you pay top dollar not only for good food but also exceptional service. This is defiantly a place we would not be recommending or returning to.
  By Suzana Vucic, May 08, 2017
• ★ ★ ★ ☆ ☆
  Nice food, quite good service, except when a waitress screamed that we were leaving without paying, which we weren't. She seemed absolutely hysterical in her words and gestures, and her colleagues (with whom we had settled the bill - and left with rather a large tip) were very clearly embarrassed and had a great deal of difficulty in getting her somewhere out of the way to calm down. Notwithstanding, I'd go there again (if only for the show) but it was very expensive: including drinks, a couple of hundred Australian dollars a head for three people.
  By Old Man Jed, January 29, 2017
• ★ ★ ☆ ☆ ☆
  Good food. Terrible service. Understaffed and workers are obviously unhappy to be here.
  By Peter Ly, August 15, 2016

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